Established in Early 2019, Keystone Automotive is a brokerage business, with a difference. Keystone Automotive provide a national solution to a difficult and ever changing automotive industry landscape.
After realising there was a huge gap in the market for bespoke and luxury automotive solutions, Keystone Automotive founders Edward Symonds & Chris Cook decided it was time to create a business that could provide a truly unique, custom-fit buying experience. With over 30 years combined experience in the industry, Chris & Edward decided to use their expertise to create an unparalleled and customer-centric buying experience that eliminates the complex, time-consuming task that customers are challenged with daily. Keystone Automotive take care of the ‘difficult’ and 'intimidating' transactions so that so you don’t have to.
It's time for a change! Keystone Automotive delivers a niche, market leading service that ensures their clients receive the highest quality of customer service, catering to their every need.
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Jonathan Clementi
1 week agoI recently worked with Jack at Keystone Automotive to purchase a Hilux SR5, and I couldn’t be happier with the experience. From the first point of contact, Jack was professional, responsive, and genuinely helpful. He made the whole process smooth and stress-free, answering all my questions (Especially since I was asking so many of them 🤣), and keeping me informed every step of the way. His knowledge of the vehicle and attention to detail and being straight forward and upfront about all vehicle damage gave me a lot of confidence, and it’s clear he genuinely cares about his clients. If you're looking for a reliable and approachable sales broker, I highly recommend reaching out to Jack at Keystone Automotive. Thanks again for all your help!
Mark Van Oosterom
2 weeks agoWe contacted Ed and the team to help us source a 2025 landcruiser and they organised everything included accessories and were able to receive the car weeks earlier than expected. Jack helped with communication and kept me up to date during the whole process. Couldn’t recommend keystone highly enough.
Cameron Alderman
1 month agoMark Barry
1 month agoJust wanted to say a big thank you for the great deal on the F80 M3! I’m absolutely thrilled with the car—it’s everything I hoped for and more. Really appreciate the smooth process and excellent service. Jack is a top bloke and got me a great price on the car 5⭐️.
Nicole Nguyen
1 month agoJack was a superstar. Throughout the whole process, he was helpful, polite, reassuring, and kept up with communications effectively. Could not fault anything and Jack made the whole process super smooth and easy. He even went out of his way to help me set up my car and show me around. Exceptional service from Jack and he knows his stuff! Highly recommend him. I’m so happy with my new car. Thank you
Beverley Elliot
1 month agoI had a really great experience dealing with Jack and Ed, everything from beginning to end ran very smoothly and they did all the hard work for me, when Jack delivered my new car he took the time to explain everything to me, highly recommended
David O'Toole
1 month agoI can't give Rhett and the Keystone Automotive team a big enough shout out and I would recommend them to everyone. From start to finsh the expertise, knowledge and service exceptional. They wwere able to give me a great deal on my BMW 118 M and get me an even better deal on the new BMW X1 which is a sensational. Thank you Rhett I really appreciate your help. David O'Toole
Tony Shanty
2 months agoRhett was an absolute legend—super helpful, honest, and efficient. He made the whole experience easy from start to finish and went above and beyond to make sure everything was spot on. Couldn’t recommend Keystone Automotive more!
Matthew Fung
2 months agoAnthony Koura
3 months agoWas able to find our car within a couple of days when all dealerships were saying it was a 6month wait. Excellent service and great team. Definitely recommend.
Sweksha Tiwari
3 months agoThis was our first time dealing with Keystone & I must say , we had got the most amazing experience. We just clicked an instagram advertisement and the very next day got a call from one of the rep. named Jack G. Jack is an amazing person, dealing with him was so easy, he had been extremely patient with us, resolved all our queries in a timely & effective manner. Once we finalised our new car, Jack was there with us untill we signed contract, got the keys & basically drove off the showroom. Must recommend Keystone services and would love to be a perm client for future collabs.
ben greenberry
4 months agoTouraj Vaziri
4 months agoWell that was the most unexpected easy purchase of my existence. I had been looking for a jaguar for a while but the dealer experience always tarnished the confidence you need in your gut to have a honest conversation and a no regrets purchase. Jaguars are all beautiful but the most important thing is to buy from someone you like, trust and works collaboratively with you to make the deal. Upon going for the test drive, Edward said “let me take you through the toughest roads of the area with pot holes”. Who says this these days…that’s when I knew I was buying from a good guy. It was the best buying experience I’ve had for any product. I cannot recommend Keystone and Edward enough. Outstanding good people with carefully curated cars. This brought out the kid in me and you can see it in the photo.
Daniel B
4 months ago5 Stars – Outstanding Experience! I recently purchased a vehicle interstate through Keystone Automotive, and the entire process was absolutely seamless from start to finish. The team was incredibly professional and easy to deal with, making what could have been a stressful experience feel completely effortless. A special thank you to Edward Symonds, who personally handled the sale. His communication, transparency, and genuine care throughout the transaction were exceptional. The car arrived at my door in immaculate condition, exactly as described—couldn’t be happier. If you’re looking for a trustworthy, smooth, and high-quality buying experience, especially from afar, I can’t recommend them highly enough. Thanks again Keystone Automotive, Edward and team!
Sharon Dearie
4 months agoMy husband and I recently purchased a vehicle from Keystone Automotive. From the get go, Rhett was friendly, professional, helpful, unassuming, and answered all of our queries. The experience was an absolute pleasure from start to finish, and beyond. Predicting we will be in touch with Rhett and Keystone when looking for our next car.
Sam Panetta
4 months agoJust want say Thankyou to Rhett a the team for everything with my new car. Very professional and great bunch of guys. A massive 5 stars
Christine Clarey
4 months agoPerfect communication every step of the way.Love my new car .would recommend Keystone Automotive to anyone look for the car of your dreams.xxxx Thanks again Rhett for everything.
Steve Ralph
4 months agoI recently sold and purchased cars through Keystone Automotive. The team at Keystone are extremely professional and the whole process was very simple. Very happy with the deals they got me and will definitely be using them again for future transactions.
Iden Odesho
4 months agoI highly recommend these guys, they’re amazing people and provide a great service and help with anything even after the purchase. And Rhett, is something else, cheers Rhett!
Mitchell Collier
4 months agoHad an awesome experience with Keystone Automotive! Rhett was super helpful from the start—he really listened to what I was looking for and found the perfect vehicle for me without any pressure. He made the whole process incredibly easy, handled all the details, and kept me in the loop the entire time. You can tell he genuinely cares about getting you the best deal and making sure you’re happy. Highly recommend working with Rhett and the team at Keystone if you want a smooth, stress-free car buying experience!
Lisa Terrill
4 months agoWe requested Jack’s assistance for purchasing our new Volvo XC40. We found him to be a brilliant communicator and negotiator with the car dealership which helped us to secure a very competitive price. Jack’s passion for the motor car industry is evident in his enthusiasm and breadth of knowledge. He is a very valuable asset to his team at Keystone Automotive. Justin and Lisa
Lucy Hewitt
4 months agoJack and Rhett provided the ultimate customer service when I was looking to purchase my new car. They did all the hard work for me, got me a great deal and constantly kept me updated for the 6 months that the car took to arrive. The consistent communication, positive attitude and professionalism is what i stood out the most. Being a non car person the 2 never judged and always helped with my stupid questions. Thank you both so much and I will definitely be recommending all family and friends to you and I myself will be coming back again!
lisa lewicki
6 months agoI recently used Keystone Automotive to source my new Ford Ranger, and I couldn’t be happier with the experience. From start to finish, their customer service was outstanding. They were always on top of everything, promptly answering my emails and keeping me updated throughout the entire process. Their professionalism, attention to detail, and dedication made the whole experience seamless and stress-free. I highly recommend Keystone Automotive to anyone looking for a hassle-free way to purchase a vehicle. Fantastic job!
Matthew Dillon
8 months agoGreat service, true professionals
georgia r
8 months agoRhett and his team at Keystone Auto have been an absolute pleasure to deal with! Rhett was always available to answer all of my random questions and made the process of purchasing a new car as simple as possible. I cannot thank the Keystone team enough for getting me into my new car before Christmas! I wouldn’t hesitate to recommend these guys to anyone who is in the market for a new ride :)
Niklas Åhman
8 months agoEd was a pleasure to deal with; no pushy sales tricks or hussle, just pure service and professionalism. The whole experience was easy and I am super happy with my new wheels!
Jono Sherwood
9 months ago5 star service. If you want someone to handle every part of purchasing a new vehicle to having the vehicle delivered to your door, then Jack from Keystone Automotive is your go to. Jack provided professionalism and friendliness and was not afraid to ask the big questions to the dealers. Highly recommend.
Murat Buvan
9 months agoRhett was really proffessional and helped through the entire process of my purchase.he answered all my questions and was there for me the entire process. He was spectacular. I would love to thank Rhett and Keystone family for everything.
Phil
9 months agoThis was our second vehicle purchased from Keystone Automotive and we will definitely be coming back. The service and the deal achieved by the team was beyond expectations! Rhett’s customer service from start to finish and his knowledge of the vehicle was exceptional. Rhett kept us regularly updated on the progress of the sale and was always happy to answer any questions we had. I couldn’t recommended Keystone Automotive enough.
Steven Ugrinovski
10 months agoDealing with Jack was a pleasure he was very professional and friendly. Highly recommend.
Ben Daniel
11 months agoRhett was an absolute pleasure to deal with - was like purchasing privately without all those salesperson pressure tactics but with the peace of mind of dealing with a reputable car specialist. I would purchase from Keystone again without hesitation. PS I love the car!
Tom
11 months agoRecently saw a X3m pop up on carsales, enquired about inspecting. Was contacted by Chris at Keystone and the whole process was made so simple. The cars they list are listed at a very fair price and there is no need for back and forth haggling. Flew up to inspect and the vehicle was exactly as described. Probably would've rathered taking the M2 home but the wife may have not been waiting for me on arrival. P.S also scored a southpark cd in the player what's not to like 🤣 10/10
Curt Hensel
1 year agoFantastic experience! 10X better than my last experience with a dealership. These guys were very knowledgeable and accommodating. They’ve got a great eye for cars and will definitely be my first stop next time. Very convenient and attentive overall experience. Highly recommend!
Lori Craig
1 year agoI cannot recommend Rhett and his service highly enough! The process to buy my Lexus LBX was so easy and extremely professional. I was delivered exactly what I asked for , kept up to date on many occasions on how long the car would be. ( it was delivered early ) The car was even delivered to my door. Rhett throughly explained the ins and outs of my new car on delivery . What more could you possibly want !!!!
Tom Hope
1 year agoI placed a lot of trust in Ed and the team at Keystone Automotive, purchasing sight unseen from interstate. Ed went above and beyond to ensure everything went smoothly. Highly recommended, thanks!
Yong Ken
1 year agoJust bought a Ford Ranger Wildtrack from Ed Amazing service very informative and helpful! Willing to go the extra mile too to help! Definitely would recommend and purchase my next car from them again!
Adam Stewart
1 year agoI recently purchased an Audi Q5 from Keystone Automotive, and I could not be happier with the experience. From start to finish, Rhett made the entire process smooth and enjoyable. His professionalism and attention-to-detail were evident throughout our interactions. Upon delivery, Rhett took the time to thoroughly explain all the features of the car and made sure I felt confident on departure. Rhett was incredibly knowledgeable and patient, answering all my questions with a friendly and approachable demeanor. I never felt rushed or pressured, which made the experience even more pleasant. If you're in the market for a new vehicle, I highly recommend Keystone Automotive, and specifically, Rhett. Five stars!
John Raz
1 year agoWe just purchased our new car with the help of Rhett. We highly recommend Keystone Automotive especially Rhett who even opened the showroom on a Saturday just for us to view the car. We have visited a number of dealers and the service that Rhett provided stood out, our business was valued, and we are not treated like just a number. Rhett’s communication with us has been amazing, you can always expect a prompt response, even from the initial enquiry (he replied in the middle of the night!). KSA you are very lucky to have Rhett! Haha
Gerard Northey
1 year agoAmazing experience purchasing from Keystone Automotive, massive thank you to Ed who took care of everything - from my first enquiry through to picking up the car. Buying from interstate can be a daunting task but Ed gave me a lot of confidence by providing a detailed walk-around video of the car immediately after my enquiry was made, answered all of my questions and organised for a permit so that I could drive the car back to the ACT. Absolutely the best car buying experience that I have had, thanks again Ed!
Dean Dowie
1 year agoA terrific experience with an extremely professional and helpful team I will always recommend
Ali B
1 year agoKeystone provided a warm, personalised service with a fantastic outcome. I'm stoked with my new Volvo XC60, Ed and Rhett didn't stop until we had the perfect car for me. I highly recommend Keystone to find you an excellent car at the best price.
Sam B
1 year agoAwesome experience working with Rhett. Highly recommend his services!
MEHDI GHANIZADEH
1 year agoKeystone is conveniently located near the city, very helpful and well-informed staff like Rhett and Ed which took me through the process of getting to know more about the car and ultimately do the purchase with peace of mind. Thank you both
Nonie McGing
1 year agoRhatt’s knowledge and expertise about cars was incredible as he was so patient and took the time to listen to my needs. I never felt pressured or uncomfortable and I felt Rhett truly cared and I would highly recommend Rhett to anyone looking to buy a car Ute whatever! Rhett made the whole experience stress free and enjoyable. Congratulations Rhett you are a rare gem in the sales market
Chris Clarke
1 year agoCouldn’t be happier with the service provider by Keystone Automotive team - in particular Rhett - an of course the car is perfect for my role as a buyers agent - big enough to get around with the family but small enough to part in tight pockets of the Inner West
Jeff Miller
1 year agoKnowledgeable and accommodating always
brodie gillespie
1 year agoRhett was extremely helpful throughout the whole process. Was always a phone call away and no question or request was ever too much. I couldn’t recommend keystone acquisitions enough to anyone that is looking to purchase a car.
Benny Chan
1 year agoVery good experience at Keystone amd Rhett is such a nice guy to help us out, thank you😀
Guy Malvern
1 year agoGreat company to deal with
Adam Truashiem
1 year ago